Library Instruction, Outreach, and Support




We are a team of librarians who support the Berklee community through teaching, consultation, and outreach. We offer one-on-one research support, lead and design instructional sessions, and create online tools that support research and learning. We engage with the Berklee community through outreach by participating in campus events and serving on committees in order to learn how we can enhance The Library’s collections and services.


Our Services


  • Provide one-on-one assistance to students, faculty, or staff on library and information literacy topics, including:
    • Finding electronic and physical items
    • Learning how to use the library effectively and efficiently
    • Evaluating resources
    • Conducting and organizing research
  • Visit classes by request and lead workshops on library and information literacy topics 
  • Coordinate and staff our Ask Us LIVE Chat service
  • Conduct library tours and orientations
  • Create learning objects, such as video tutorials, online learning modules, and subject and research guides
  • Help design assignments or active learning exercises for classes


Ways to Get Help


You can request our services in a variety of ways:

  • Submit a question via our Ask Us form, email us at, or text us at (617) 500-6131
  • Chat with us via Ask Us Live! during operating hours
  • Contact us individually
  • Visit us in-person at our Gravelly Point Info Desk located in the Stan Getz Library (availability varies)
  • View the answers to our most Frequently Asked Questions


Meet the Team


Brendan HigginsBrendan Higgins ( Faculty Liaison and Outreach Librarian

Brendan facilitates faculty engagement with the libraries for both the College and Conservatory. Previously, he served as the Public Services Librarian at Albert Alphin Library, working closely with faculty and students in reference and instruction. Brendan is a graduate of Berklee (Music Education, ’04), as well as Tufts University (MM, ’10) and Simmons University (MLIS, ‘14). While he’s always enjoyed wearing many hats as a librarian, his passion is in reference and research assistance, and providing instruction in information literacy. As a musician, he often performs on upright and electric bass, although he will still take the occasional saxophone gig (his primary instrument at Berklee) or lend his voice to a choir. As a scholar, his interests are at the intersections of musical genres and styles, musical borrowing and adapting, and gender and LGBTQ+ studies. 



Stacey Snyder

Stacey Snyder ( Instructional Design & Liaison Librarian

Stacey is the newest team member of the Berklee Libraries. Most recently at MIT, Stacey has been teaching research and information literacy skills online and in-person since 2012. Stacey believes in a student-driven approach to instruction, engaging classes in active learning and critical thinking whenever possible. She leverages the use of technology with thoughtful intention, creating minimalist and pithy learning objects for reference outside the classroom. A native Midwesterner, Stacey is a graduate of Drake University (BSBA & WGS Concentration, ‘07) and the University of Illinois at Urbana-Champaign (MLIS, ‘12).  In her spare time, Stacey is an improviser, director, and writer in the Boston comedy community, and she is delighted to be working professionally among fellow artists.



Judy Pinnolis

Judith S. Pinnolis ( Associate Director, Instruction and Engagement

Most recently helping with special projects and merging the collections, Judith now leads the Libraries’ Instruction team. Judith’s experience spans over 25 years as a research, instruction and outreach librarian, as well as over ten years teaching college musicology courses. As a librarian, she has served at the national level as Chair of the Chapters Council and on the National Leadership Council of the Association of College and Research Libraries (ACRL). She’s also been President of ACRL’s New England Chapter as well as Chair of the Jewish Music Roundtable of the Music Library Association. She has contributed to major reference works such as Basic Music Library, 4th edition, and Women and Music in America Since 1900: An Encyclopedia in addition to publishing many book and music reviews. Pinnolis has been editor for over twenty years of the scholarly website, The Jewish Music WebCenter ( She received her B.A. from Newcomb College (Tulane University), her M.M. at the College-Conservatory of Music at the University of Cincinnati, and M.S. in Library Science at Simmons College. Judy has sung with the Kol Arev chorus, plays viola and, occasionally, strikes a tsimbl.