The Library Services and Resources During COVID19

Please visit https://berklee.edu/covid19 for more detailed information about Berklee’s response and resources at this time.

 

The Library has continued offering services and support throuhgout the COVID-19 Pandemic. For the Spring 2021 semester, The Library is following all guidelines and procedures as outlined by Spring Back to Berklee. Related to this, we have a few important pieces for the Berklee Community to be aware of:

  • Some of our facilities are open, but are operating on a limited schedule with special access arrangements.
    • The Stan Getz Library and Creative Technology facilities in 150 Massachusetts Avenue are open and can be accessed by appointment only. You can check out items from the Stan Getz Library Collection through our Library Takeout service.
    • The Albert Alphin Library in 8 Fenway will be inaccessible to patrons. However, the collection can be accessed through our Library Takeout service.
  • We will continue to offer remote support options.

The staff of The Library

 

Our Schedule Of Availability

Beginning on the first day of classes (January 25), our schedule will be as follows:

Library Pickup at the Stan Getz Library (by appointment only):

  • Monday-Friday, 11:00AM to 6:30PM (EST)
  • Sunday 4:00 to 7:30 PM (EST)

Ask Us Live Chat Support:

  • Monday-Thursday, 10:00AM to 9:00PM (EST)
  • Friday 10:00AM to 6:00PM (EST)
  • Sunday 1:00PM to 9:00PM (EST)

The Library staff will also be responding to our Ask Us webform and our askalibrarian@berklee.edu email with expect responses within 24 to 48 hours.

Electronic Resources

Online and Electronic Content

The Library has a vast amount of online content freely available to the Berklee community. All faculty, students, and staff are encouraged to explore this content on our Articles & Databases listing. Here, you will find electronic versions of eBooks, eScores, newspapers, magazines, journals, streaming audio and video, and much more.

Please note: it is important to access these resources only through the Articles & Databases list on the library website. Accessing these licensed resources directly on the open internet will by-pass the Berklee library license, giving you at best a restricted version of the resource, or in some cases no access at all. When accessing our online resources from off campus through the library website, you will in most cases be prompted for your OnePass credentials. If you encounter difficulties or need assistance, please contact us through our online chat facility, the Ask us webform, text us at 617-500-6131, or send email to askalibrarian@berklee.edu.

Berklee community members can also find more online / electronic resources by using our Augmented Search at https://library.berklee.edu. On the search results page, simply select "Electronically Available" checkbox on the left side to show items that are available online.

 

Circulation Of Items

Library Material Availability

Library items can only be requested by placing a hold online. Only patrons who have access to Berklee facilities will be able to place holds on items and come to the library to pick them up.

The following library materials are available for check out:

  • Books and Scores
  • CDs and DVDs
  • CD Drives

In order to borrow these materials patrons need to place a hold on them in the catalog.

Please watch our videos to learn about Borrowing from The Library at Berklee as part of our Library Takeout Service during the Spring 2021 Semester.

The following materials are currently not available for check out:

  • Reserve Collection
  • Limited Access Collection

Patrons may have limited digital access to these materials by sending a request to askalibrarian@berklee.edu.

 

Checking items out

Library items can only be requested by placing a hold online. Only patrons who have access to Berklee facilities will be able to place holds on items and come to the library to pick them up.

 

Returning Items to the Library

 

  • If you have access to campus, items can be returned in the book drop near the Stan Getz Library entrance, or in the book drop outside the Albert Alphin Library (if you have access to 8 Fenway). Click here for more information.
  • If you do not have access to campus, you can return items, in person, to the Berklee campus mailroom, or remotely through the mail.

 

Campus Mailroom Dropoff:

  • Hours: 10am - 4pm, EST Monday-Friday
  • Location: Public Alley 909 (back entrance of mailroom at 1108 Boylston Street)

 

Returning items by mail:

  • The USPS has a mail rate known as “Media Mail” or via a USPS “Flat Rate” option.
  • Simply ask about either of these options at the nearest USPS facility location.

 

Any mail to us can be addressed as follows:

  • Berklee College of Music - Stan Getz Library
    1140 Boylston Street, MS150-LIB
    Boston, MA 02215 U.S.A
  • Boston Conservatory at Berklee - Attn: Albert Alphin Library
    1140 Boylston Street,
    Boston, MA 02215 U.S.A

 

 

Items On Reserve

We are working on various ways to provide faculty access to their items on reserve. If you are a faculty member (Berklee College or Conservatory) and have questions about your reserve materials we are eager to help. Please contact us through the Ask us webform, or send email to askalibrarian@berklee.edu.

 

Facilities

Our Schedule of Availability (Access and hours)

Beginning on the first day of classes (January 25), our schedule will be as follows:

Library Pickup at the Stan Getz Library (by appointment only):

  • Monday-Friday, 11:00AM to 6:30PM (EST)
  • Sunday 4:00 to 7:30 PM (EST)

Ask Us Live Chat Support:

  • Monday-Thursday, 10:00AM to 9:00PM (EST)
  • Friday 10:00AM to 6:00PM (EST)
  • Sunday 1:00PM to 9:00PM (EST)

The Library staff will also be responding to our Ask Us webform and our askalibrarian@berklee.edu email with expect responses within 24 to 48 hours.

Services and Support

Reference, Faculty Support, & Library Instruction

The Library staff will continue supporting learning and teaching through a variety of resources.

  • Anyone in the Berklee community may direct any library requests in the following ways:
  • The Library will still be supporting faculty with Library Instruction sessions. Any previously scheduled library instruction session can go forward. If you have not yet scheduled a library instruction session for your class but would like to do so, please contact Brendan Higgins at bhiggins@berklee.edu.
  • The library staff are happy to give extra help to students for papers, projects, or any class assignments involving library resources. Please encourage your students to visit the library homepage and contact us through one of the channels made available there.
  • We are working on prioritizing online instruction videos on how to use online databases and resources, such as "how to search Augmented Search." These will be coming soon, and we will provide links to these online learning modules as they become available. We will make announcements to let all faculty know as these are available.
  • Unfortunately, the library cannot offer to physically retrieve or digitize books, scores, DVDs during this period when the library facilities are closed. However, the faculty may make requests for new ebooks, streaming recordings, scores and films. To do so, please use this form or contact us at askalibrarian@berklee.edu.

 

Technology Training

Technology training will continue to be offered by Creative Technology Center staff. Both one-on-one Peer Training and Classes will take place online via live web conference. Browse available training offerings by clicking on the Tech Training Sign Up & Assistance block on the library website. Sign-up for training requires your One Pass credentials. After sign-up, you will receive an email confirmation and link to access your online training. Please note that the training schedule times are listed in Eastern Daylight Time.

 

Borrowing from Other Libraries (Interlibrary Loan)

We have notified OCLC that we will not be taking any new requests for ILL until further notice.

It is unknown at this time about delays for in-process requests, as so many other libraries are also closed. We will do our best to fulfill already in-process requests, understanding that other libraries are closed as well, and physical items may not be available until a later time. Our state ILL delivery system is not delivering for the foreseeable future.

Digital resources may be found to replace a physical item. If it is possible to obtain, we will do our best to fulfill these requests. Journal articles may be available digitally from another library or a vendor, so we will try to fulfill these requests when possible.

The ILL form is here:
https://library.berklee.edu/about-us/services/interlibrary-loan-request-form

 

Printing

For Spring 2021, The Library printing devices have been taken offline in order to maintain proper COVID-19 protocols.

Printing devices are available in room A15 in the 150 Massachusetts Ave. building.

More information about Student Printing can be found on Berklee's Student Printing Page, or by contacting Technology Training and Support.