The Library Services and Resources During COVID19

Please visit https://berklee.edu/covid19 for more detailed information about Berklee’s response and resources at this time.

Congratulations Class of 2020!

The Library staff will continue to be available during the semester break in order to assist faculty and students with accessing our rich set of digital resources and online services listed below.

While our library facilities are closed until further notice, The Library staff are accessible via our Ask Us webform, or send email to askalibrarian@berklee.edu. Please check our schedule of availability below for when The Library staff is available for Ask Us Live! chat and support.

The staff of The Library
Stan Getz Library | Albert Alphin Library | Berklee Archives | Creative Technology Center

 

 

Our Schedule Of Availability

While our facilities are closed, The Library staff is available for Ask Us Live! chat and support during the following hours.

Monday through Friday: 10:00AM to 6:00PM (EDT)

The Library staff will also be responding to our Ask Us webform and our askalibrarian@berklee.edu email with expect responses within 24 to 48 hours.

 

Electronic Resources

Online and Electronic Content

The Library has a vast amount of online content freely available to the Berklee community. All faculty, students, and staff are encouraged to explore this content on our Articles & Databases listing. Here, you will find electronic versions of eBooks, eScores, newspapers, magazines, journals, streaming audio and video, and much more.

Please note: it is important to access these resources only through the Articles & Databases list on the library website. Accessing these licensed resources directly on the open internet will by-pass the Berklee library license, giving you at best a restricted version of the resource, or in some cases no access at all. When accessing our online resources from off campus through the library website, you will in most cases be prompted for your OnePass credentials. If you encounter difficulties or need assistance, please contact us through our online chat facility, the Ask us webform, text us at 617-500-6131, or send email to askalibrarian@berklee.edu.

Berklee community members can also find more online / electronic resources by using our Augmented Search at https://library.berklee.edu. On the search results page, simply select "Electronically Available" checkbox on the left side to show items that are available online.

 

Circulation Of Items

Checking items out

Until further notice, our facilities are closed. But our library staff is still available and eager to help you. To contact us, please use our online chat facility Ask Us Live!. Specific coverage hours for this chat service will be posted at the library website. You can also contact us through the Ask us webform, text us at 617-500-6131, or send email to askalibrarian@berklee.edu.

 

Revised Due Dates for Checked-out Library Materials

With our facilities currently closed, all patrons are asked not to come on campus to return any library items they have checked out.

All due dates for checked-out materials have been extended to September 10, 2020. If you have concerns about your ability to return an item that you currently have checked out, please do not hesitate to get in touch via our Ask us webform, or send an email to askalibrarian@berklee.edu. The Library will not be charging late fees for materials not returned on time.

If you are a graduating student or you are not planning to return to campus in the Fall, please try to return your items through the mail. The USPS has a mail rate known as "Media Mail" or via a USPS "Flat Rate" option. Simply ask about either of these options at the nearest USPS facility location.

Any mail to us can be addressed as follows:

Berklee College of Music - Stan Getz Library
1140 Boylston Street, MS150-LIB
Boston, MA 02215 U.S.A

Boston Conservatory at Berklee - Attn: Albert Alphin Library
1140 Boylston Street,
Boston, MA 02215 U.S.A

 

Items On Reserve

We are working on various ways to provide faculty access to their items on reserve. If you are a faculty member (Berklee College or Conservatory) and have questions about your reserve materials we are eager to help. Please contact us through the Ask us webform, or send email to askalibrarian@berklee.edu.

 

Facilities

Access and hours

At this time, The Library facilities are closed until further notice. However, Library staff continue to be available to assist faculty and students with accessing our rich set of digital resources and online services. To contact us, please use our online chat facility Ask Us Live!. Specific coverage hours for this chat service will be posted at the library website. You can also contact us through the Ask us webform, or send email to askalibrarian@berklee.edu.

 

Services and Support

Reference, Faculty Support, & Library Instruction

The Library staff will continue supporting learning and teaching through a variety of resources.

  • Anyone in the Berklee community may direct any library requests in the following ways:
  • The Library will still be supporting faculty with Library Instruction sessions. Any previously scheduled library instruction session can go forward. If you have not yet scheduled a library instruction session for your class but would like to do so, please contact Brendan Higgins at bhiggins@berklee.edu.
  • The library staff are happy to give extra help to students for papers, projects, or any class assignments involving library resources. Please encourage your students to visit the library homepage and contact us through one of the channels made available there.
  • We are working on prioritizing online instruction videos on how to use online databases and resources, such as "how to search Augmented Search." These will be coming soon, and we will provide links to these online learning modules as they become available. We will make announcements to let all faculty know as these are available.
  • Unfortunately, the library cannot offer to physically retrieve or digitize books, scores, DVDs during this period when the library facilities are closed. However, the faculty may make requests for new ebooks, streaming recordings, scores and films. To do so, please use this form or contact us at askalibrarian@berklee.edu.

 

Technology Training

Technology training will continue to be offered by Creative Technology Center staff. Both one-on-one Peer Training and Classes will take place online via live web conference. Browse available training offerings by clicking on the Tech Training Sign Up & Assistance block on the library website. Sign-up for training requires your One Pass credentials. After sign-up, you will receive an email confirmation and link to access your online training. Please note that the training schedule times are listed in Eastern Daylight Time.

 

Borrowing from Other Libraries (Interlibrary Loan)

We have notified OCLC that we will not be taking any new requests for ILL until further notice.

It is unknown at this time about delays for in-process requests, as so many other libraries are also closed. We will do our best to fulfill already in-process requests, understanding that other libraries are closed as well, and physical items may not be available until a later time. Our state ILL delivery system is not delivering for the foreseeable future.

Digital resources may be found to replace a physical item. If it is possible to obtain, we will do our best to fulfill these requests. Journal articles may be available digitally from another library or a vendor, so we will try to fulfill these requests when possible.

The ILL form is here:
https://library.berklee.edu/about-us/services/interlibrary-loan-request-form